Tour Cancellation Policy:
Tour programe booked and subsequently cancelled are subject to the cancellation charges. The calculation of the charges will begin from the date we receive the cancelation request.
The cancellation policy is not applied to the Sustainable Developmemt Fee (SDF). The SDF will be refunded for any cancelled or shortened trips.
- No refund will be made for Visa fee, missed connections or ‘no show’ at the airports.
- 10 % of the full payment per person will apply if cancelletion is made before 45 days of the start of the tour programe.
- 20 % of the full payment per person will apply if cancelled between 45 – 15 days before the start of the tour program.
- 50 % of the full payment per person will apply if cancelled between 14 – 7 days before start of the tour program
- 100 % of the tour payment if cancelled within 7 days before the start of the tour programe Or after arrival in Bhutan.
If you want to cancel your tour after you have made the payment to us, we will process your refund with conformity to the list of charges above. The refund will take up to 7 working days.
Additional fee of US $ 50 is levied for every date change once the tickets have been issued. For every cancelled ticket, an administrative fee of US $50 is levied.
Note:
- The cancellation charges of International flight tickets In and Out of Bhutan and Domestic flight tickets issued by us on your behalf will be as per the Airlines policy of Druk Air and Bhutan Airlines.
- The cancellation charges of the Luxury 4 & 5 Star hotel will be as per their hotel policy.